Common misconceptions about VoIP put to rest

joyce.lavios's Avatar


18 Nov, 2015 11:31 AM

In recent years, Voice over Internet Protocol (or VoIP) has helped thousands of businesses become more efficient and more successful. But because VoIP is relatively new, at least compared to traditional phone services that operate via phone line, there are still a lot of misconceptions surrounding it that keep some business owners from making the switch. Here, we put to rest some of the more common misconceptions surrounding VoIP service. But first, what is VoIP? Many have heard the acronym but don’t really understand what it means.

What is VoIP?
Where traditional phones need to be connected to a phone line in order to have service, VoIP service allows all lines to be connected via an internet connection. When businesses switch to VoIP, everyone is making and receiving calls over an internet connection. With a traditional phone service, you’re tied to a phone line. Even if the phone is wireless, you can only go so far away from the phone’s base which is connected to the phone line. With VoIP, you can step out of the office, switch the call over to your mobile phone, and take your work with you on the go.

Here are some of the common misconceptions.
VoIP systems are more work

Many people mistakenly believe that VoIP systems are too much hassle. In reality, they’re even simpler to setup and operate than a traditional phone service. All you need for a VoIP system is outlets to provide power to the phones and a reliable internet connection. No wires, running all throughout the building connecting all of the phones.

VoIP systems are less reliable

While it is true that many VoIP systems have been known to be unreliable, that’s only because of inferior equipment or a spotty internet connection. VoIP requires a fair amount of bandwidth; when bandwidth is insufficient, voice quality can be negatively affected and calls might even be dropped. But a good VoIP provider will ensure that the business has sufficient bandwidth for their needs even if that means upgrading their infrastructure before installing the VoIP system.

Only larger companies can afford VoIP

When VoIP was a new technology, it was quite expensive which is why, at first, only the larger companies could afford it. Today, the technology has come so far that VoIP service is now a fraction of the cost and is typically cheaper than a traditional phone service. The advantage to switching to a VoIP provider like Equiinet is that you can choose from a wide variety of services those that meet your company’s needs so you’re not paying more for services you never use.


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